![]() ![]() The laser head or workbed will not move across one axis, either X, Y, or Z.My control panel’s display screen is blank white or flickering on/off.My control panel screen does not light up.Or, the workbed cannot move up/down the Z-axis. The laser head cannot move across the X or Y-axis.My laser head does not move when prompted by the control panel.My X or Y-axis gantry makes too much noise.My laser does not fire and the Laser Power Supply Display’s electrical mA current reads zero.My laser power is out of control or does not follow my settings.My laser works properly, but the ammeter/current does not change.The level of electric current never fluctuates or hardly changes.The power indicator light does not illuminate.My laser tube’s ceramic sealing cap is damaged.donut-shaped beam spot or split beam spot) My laser tube is making an abnormal light beam spot at Mirror #1 (i.e.My laser tube is intact, appears undamaged, but does not fire.My laser tube wire(s) is burnt, fried, or discolored.My laser tube is leaking water into the outer chamber.Additional steps to a solution will be sequentially listed.To better navigate this guide, information has been simply formatted as: If your issue still isn’t resolved, send us an email with the details listed at the bottom of this page. We’re here to help! Try the expert-recommended solutions. Should the expert-recommended solution not resolve your problem, use the email address located at the end of this page to send a clear description of your issue, your machine model, and previously attempted solutions. Scroll down or press (Ctrl + F) to search for your issue by keyword. For almost any technical issue, check here first for laser cutting problems and solutions. When your laser engraving machine doesn’t function as designed, this guide will get you back on track. Got laser cutter problems? We’ve got solutions. Welcome to OMTech Laser Self Tech Support. Laser Engraver Troubleshooting: Self Support Fiber Marker Accessories Expand submenu.Fiber Laser Cutting Machine Expand submenu.
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